Below are a few flooring questions which we are frequently asked. If you do not find your answer, please contact us here »
What is the difference between porcelain and ceramic?
Tile terminology can be confusing. Most types of tiles that are made from clay or a mixture of clay and other materials, then kiln-fired, are considered to be a part of the larger classification called “Ceramic Tiles”. These tiles can be split into two groups, porcelain tiles and non-porcelain tiles. These non-porcelain tiles are frequently referred to as ceramic tiles by themselves, separate from porcelain tiles.
“Ceramic” or non-porcelain tiles are generally made from red or white clay fired in a kiln. They are almost always finished with a durable glaze which carries the color and pattern. These tiles are used in both wall tile and floor tile applications, are softer and easier to cut than porcelain, and usually carry a PEI 0 to 3 rating. Non-porcelain ceramic tiles are usually suitable for very light to moderate traffic and generally have a relatively high water absorption rating making them less frost resistant and they are more prone to wear and chipping than porcelain tiles.
Porcelain tile is a tile that is generally made by the dust pressed method from porcelain clays which result in a tile that is dense, impervious, fine grained and smooth, with a sharply formed face. Porcelain tiles usually have a much lower water absorption rate (less than 0.5%) than non-porcelain tiles making them frost resistant or frost-proof. Glazed porcelain tiles are much harder and more wear and damage resistant than non-porcelain ceramic tiles, making them suitable for any application from light traffic to the heaviest residential and light commercial traffic. Full body porcelain tiles carry the color and pattern through the entire thickness of the tile making them virtually impervious to wear and are suitable for any application from residential to the highest traffic commercial or industrial applications. Porcelain tiles are available in matte, unglazed or a high polished finish.
What is an anti-fracture membrane?
The internal make-up of this membrane is such that movement in the concrete is not directly transferred to the tile. Although the membrane is bonded to the concrete and the tile to it, the membrane stretches where needed to prevent or reduce force transference. These membranes are either trowel applied or sheet applied.
What is the difference between solid and engineered wood?
Solid wood is milled from a single 3/4″ thick piece of hardwood. Solid wood flooring expands and contracts with changes in your home’s relative humidity. Normally, installers compensate for this movement by leaving an expansion gap between the floor and the wall. Base molding or quarter round is traditionally used to hide the extra space.
Engineered wood is produced with three to five layers of hardwood. Each layer is stacked in a cross-grain configuration and bonded together under heat and pressure. As a result, engineered wood flooring is less likely to be affected by changes in humidity and can be installed at all levels of the home.
Can I use a steam mop on laminate or wood floors?
No. Steam cleaning can damage and warp hardwood or laminate flooring.
What are some general tips to care for my wood floor?
- Soak up liquid spills immediately as excessive use of water can cause permanent stains.
- Avoid wax, vinegar and “all-purpose” cleaners, since they dull the floor’s finish.
- Place mats or rugs near doorways and in high trafficked pathways to trap sand and grit.
- Do not move furniture or heavy objects across the floor – carry them or use gliding furniture pads instead.
- Use protective pads or caps on furniture
- Trim your pet’s claws to help avoid scratches on the floor.
- Avoid wearing high heels – they might dent the floor